● How can you sign in on ZIgweb Support portal?
Step 1 : Firstly, you will visit the help desk website which is support.zigweb.com
Step 2 : Later, you can sign in directly via Google or through the official email ID and password shared with you.
● How to raise a ticket via Zigweb Support portal?
Step 1 : In order to raise a ticket via customer portal, you will first visit support.zigweb.com and login to your account.
Step 2 : This is how your website account will initially look like.
Step 3 : Once you have successfully logged in your website account, you'll be able to raise a ticket via the ‘Issues’ module.
Step 4 : In the ‘Issues’ section, you may visit the ‘New’ button. And you would be able to lodge a new issue via this form itself
● How to raise a ticket via email?
Step 1 : You can also raise a ticket directly through mail.
From your registered email ID, you can mark a mail directly to support@zigweb.com.
● How to view raised tickets?
Step 1 : Raised tickets can be viewed once the user has successfully logged in his account.
Step 2 : The user will be taken to his website account.
Step 3 : When the user visits, the ‘Issues’ module, that’s where he’ll be able to view his ticket status.